Spot the Telltale Signs of Customer-Not-Present Fraud
Refunds issued with no customer in view
Cashier pocketing the money
Exchanges processed, but no product returned
Clear indication of potential fraud
Voids or cancels with no shopper nearby
A possible cover-up for theft or misconduct
Repeated misuse patterns by specific cashiers
Identifying potential systematic fraud
Camera view obstruction attempts
Cover-ups where one associate blocks the camera
Transactions during suspicious windows
Transactions during low-traffic periods—the perfect opportunity for fraudulent activity
Key Features for Comprehensive Fraud Prevention
Our Customer-Not-Present AI Agent provides powerful tools to detect, analyze, and prevent checkout-related fraud
Enterprise-Scale AI
Built for the Scale of Modern Retail
- Advanced learning from every transaction—no manual tagging required
- Multi-angle video sync and presence detection for full context
- Next-gen exception handling, fully automated and purpose-built for modern retailers
Precision-First Intelligence
Focus on High-Confidence, High-Impact Cases
- Smart prioritization based on fraud likelihood
- Visual evidence with every report—instantly actionable
- Focus team resources on the highest-impact cases
Visual Exception Reporting
See It. Sort It. Solve It.
- Visual exception cards ready for audit, training, or export
- Seamlessly integrated into your existing checkoutloss management tools
- Comprehensive view of every transaction with all relevant data